Video Blog: Is the Social Media Space a Place for Selling?

By Brody Dorland — February 17th, 2010

This topic has been debated quite a bit in the last year or two. This video outlines my thoughts regarding a specific “social sales approach” that focuses on soft selling through content development and engagement with your target buyers or key influencers.

Can’t see the video above? View it here.

I know I didn’t get to touch on everything. What did I miss? Do you disagree with this approach? I’d love your feedback…

How to Mine Social Networking Sites for Sales Opportunities

By Brody Dorland — August 12th, 2009

Preface: If you were to execute the strategies discussed in this post, you could significantly reduce the amount of time spent on each social networking site. But remember that the social media space is built on engagement and interaction. If you aren’t engaging with your community at least once in a while, your community may not be very receptive to your pitch if/when a new sales opportunity is staring you in the face.

Not Enough Hours in a Day

If you’ve been dabbling with social media for a while, you understand the time-consuming nature of the space. For many companies, their commitment to social media has forced them to either add dedicated staff or outsource the effort. But we, as small businesses, don’t typically have the resources to do either of those,  so we’re relegated to spending the time ourselves, or we just don’t.

The main thing we all need to realize is that your friends/followers/connections are constantly throwing out sales opportunities. In fact, I’d argue that most status updates or tweets are sales opportunities for someone or some company. Here’s a Twitter screen shot I just pulled straight from my stream to help explain my point (in red)…

tweets-sales-opps

Bottom line, sales opportunities are there for those who are listening. But listening takes time and most of us can’t afford to sit there and wait for something relevant to appear. But we’re in luck… There are ways in which we can leverage the built-in technology of these social sites to do the listening for us and deliver those opportunities to our front door. Read the rest of this entry »

Will He with the Most Followers Win…the Job?

By Brody Dorland — July 22nd, 2009

shaking-handsIt’s no secret that for years HR professionals have been checking up on job applicants’ reputations via such social networking sites as MySpace and Facebook. Ask any hiring manager and I’m sure they’ll be able to share a story about an applicant’s questionable photos or conversations that unknowingly killed their chance of being considered.

But let’s look at the other side of the social coin… Say you’re a small business owner trying to find a new marketing or sales professional. Should an applicant’s number of followers (Twitter), friends (Facebook/MySpace), connections (LinkedIn) or the overall size of their social graph come into play as an evaluation category? Read the rest of this entry »

2009 Online Marketing Trends for Small Business – Part 5: Got Video?

By Brody Dorland — April 5th, 2009

Quick Series Recap – 2009 Online Marketing Trends for Small Business:

online-videoPart 5: Got Video?

Video is the fastest-growing form of marketing on the Web. eMarketer estimates that in the next four years marketers’ spending on online video advertising will reach $4.6 billion, more than seven times the amount spent in 2008. And no wonder. Video lets you demonstrate your idea — with action, with humor, with the credibility of a great presenter. Ask yourself: Which would you rather do? Read 5-6 more paragraphs? Or watch a 90-second video that visually explains the topic?

Just in the last two months, I’ve engaged in six video projects with my clients. When you take a minute to think about your business from a video perspective, there is so much sitting right under your noses. For instance, I encouraged a real estate client to do a quick YouTube search on “olathe real estate”. From the quality of the resulting videos, my client was quickly encouraged to undertake his own video effort.

Read the rest of this entry »

Run A Referral-Based Business? 4 Reasons Why You Still Need a Solid Website

By Brody Dorland — June 1st, 2008

Recently I was approached by a friend to provide an estimate on a new website for his company. During our initial discussions, we talked about his company’s strategic goals, their audiences and the markets in which they serve. Also during our discussion, he mentioned the fact that his boss, the owner of the company, was not necessarily sold on the need to invest much money on the website since referrals are really their primary focus for generating new business.

As the owner of a referral-based small business myself, I certainly understand the notion that making a significant investment in something that may not bring a return might not be a smart move. But as a website developer, I have also seen first hand how a solid website can be the soft-selling opportunity that gives prospects the confidence to pick up the phone and call you.

Sales & Marketing Are a Lot Like Dating

I find it funny how sales and marketing can be a lot like dating. As a confident guy, you feel like you have a lot to offer a girl and most of the time, when in social situations, you can get her digits, which may or may not lead to something. But she hears good things about you from her friends, so she decides to take the next step and try out your goods (bare with me here people).

But what happens when a nice girl, who has just moved into the area and doesn’t know a lot of people, starts her search on the web? She’s busy with her new job and doesn’t really make it out to the social scene. Other than the web, she really has no way of knowing you exist and might just be her soul mate.

So she starts her search and finds a lot to choose from. There are big guys, little guys, and cute guys with lots of flash, but not much substance. She’s determined to find the right guy that “completes her”, but since you didn’t make a proper investment in your website, this match made in heaven may never happen.

There are a few key points within this analogy that I’d like to drive home…

  1. You Can’t Be Everywhere at Once – While your personal networking efforts may always be your number one new business generator, you can’t be everywhere at once. Business growth really starts ramping up when you can duplicate your presence (your brand and your message) in many different, targeted mediums.
     
  2. Search Engine Optimization/Internet Marketing – The internet is the first place people go to source products and services. And search engines are the driver. Period. In order to capitalize on these buying opportunities, search engine optimization and internet marketing strategies should play an ever-increasing role in your marketing efforts.
     
  3. Perceived Value – First impressions are everything. If your site’s design and organization are subpar, your company will be perceived as the same, subpar. A proper investment in your website design and website architecture will go along way in raising the perceived value of your company.
     
  4. Content Expectations – Every time a new visitor stumbles onto your website, they are looking for something, and they expect to find it. If they don’t, they move on. A solid website is one that has been carefully engineered to quickly provide the content that your target customers will need to make a buying decision. And the most effective content is professionally written and delivered as if you were providing it in person.

All Alone on a Saturday Night

Bottom line, it doesn’t necessarily take a big investment to build a solid website that can be found on search engines. The key here is to make an appropriate investment to build a site that can help you reach your goals for business growth. Not investing enough may leave you sitting at home alone on a Saturday night waiting for the phone to ring.